SonicWALL Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customers PC or laptop for the purpose of providing remote technical assistance. With the customers permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed client.


Max Virtual Assist Licenses allowed on SSL VPN 2000 is 4 and for the SSL VPN 4000 is 25